Context
A national telecom operator with around 400 collaborators wanted to understand the environmental impact of its digital infrastructures and integrate sustainability into its IT strategy, while building a shared Sustainable IT language across teams.
Sector backdrop. Telecom operators sit at a paradox: their infrastructure enables digital growth that drives emissions, while the operators themselves are often early adopters of energy-efficiency programmes. A clear Sustainable IT baseline turns scattered initiatives into a defensible narrative.
Three connected modules
- Awareness workshop, making the digital footprint visible: lifecycle, CO2e, water, energy, raw materials.
- Sustainable IT training, three days of interactive training (awareness, internal best practices, mini-roadmap per department).
- Internal communication kit, internal kit, Sustainable IT toolbox and collaborative challenges to keep the momentum.
Results
Teams have a clear understanding of their digital footprint and concrete action levers. Sustainable IT indicators are now part of the global innovation strategy. A responsible digital culture has been established, supported by management and relayed by internal ambassadors.
Why this matters
Awareness workshops only work when they translate into changed habits. The most reliable predictor is that participants leave with concrete actions tied to their own job, not generic advice that could apply to anyone.
A few patterns came out of the engagement that tend to repeat across organisations of similar scale: teams engage far more when they see numbers from their own organisation, not generic averages.
How the MIKUJY platform supported the work
The MIKUJY platform was used end-to-end to structure the engagement, host the data and consolidate results in dashboards the teams could revisit at any time.
More specifically, the Gamify module fed the awareness workshops with the organisation's own numbers and challenges, so participants could engage with their real footprint rather than generic averages; and the Report module generated the visuals and KPI sheets reused across the internal communication kit.
MIKUJY consultants brought hands-on professional support throughout the engagement, facilitating workshops, validating data and helping translate the platform outputs into a concrete action plan.
Want a similar trajectory?
MIKUJY helps organisations turn a shared Sustainable IT culture into a measurable, governed and recognised Sustainable IT programme. Reach out to discuss your context and goals.