Privacy Policy

This website is operated by:

MIKUJY Sàrl
Espace de l'Europe 2
2000 Neuchâtel, Switzerland
Swiss business identification number (IDE): CHE-230.585.233
Contact email: info@mikujy.com
Website: https://mikujy.com

MIKUJY Sàrl is the data controller for the personal data collected on this website, within the meaning of the Swiss Federal Act on Data Protection (revFADP) and the European General Data Protection Regulation (GDPR) where applicable.

When you use our website, we may collect the following categories of data:

Data you provide directly (via our contact forms, demo requests, or content registrations):

• First name and last name
• Professional email address
• Name of your company or organisation
• Job title (when provided)
• Content of the messages you send us

Data collected automatically (via cookies and similar technologies):

• IP address (anonymised where applicable)
• Browser type and operating system
• Pages visited, duration of visit, navigation path
• Source of visit (search engine, direct link, social media, advertising campaign)
• Tracking and marketing cookie identifiers

We do not collect any sensitive data (health, political opinions, religion, sexual orientation, etc.) nor any banking data through this website.

Your personal data is processed for the following purposes:

• Responding to your contact or demo requests regarding our platform
• Sending you commercial information about our products and services, when you have consented
• Improving our website and services through statistical analysis of navigation
• Measuring the effectiveness of our marketing campaigns (LinkedIn, Google Ads, others)
• Complying with our legal and regulatory obligations (notably accounting and tax)
• Securing our website and preventing fraud or abusive use

In accordance with the GDPR and the revFADP, the processing relies on the following legal bases:

• Your consent for analytics and marketing tracking cookies, as well as for commercial communications
• The performance of pre-contractual or contractual measures when you contact us for a demo, quote or project
• Our legitimate interest in promoting our services, improving our website and securing our infrastructure
• Compliance with legal obligations to which MIKUJY is subject (notably accounting and tax requirements)

Your personal data is processed by authorised employees of MIKUJY. It may also be communicated to our technical processors, who act solely on our instructions and within the framework of contracts ensuring an adequate level of protection:

No data is sold to third parties. No transfer is made for commercial purposes without your explicit consent.

Some of our processors (notably Google and HubSpot) process data in the United States. These transfers are governed by appropriate safeguards within the meaning of the revFADP and the GDPR, including:

• Standard contractual clauses approved by the European Commission
• Adherence to the EU-US Data Privacy Framework where applicable
• Contractual security commitments from our processors

You may request a copy of these safeguards by writing to info@mikujy.com.

Your personal data is retained for limited periods, adapted to each purpose:

• Unconverted contact requests: 24 months from the last interaction
• Prospect and lead data: 36 months from the last active contact
• Customer data: throughout the duration of the contractual relationship, then 10 years to comply with our Swiss accounting obligations
• Analytics data (Google Analytics): 14 months
• Marketing cookies: validity duration as indicated in our consent banner (generally up to 13 months)
• Security logs: 12 months

Upon expiry of these periods, your data is deleted or irreversibly anonymised.

In accordance with the revFADP and the GDPR, you have the following rights regarding your personal data:

• Right of access: confirm whether your data is being processed and obtain a copy
• Right to rectification: request the correction of inaccurate or incomplete data
• Right to erasure ("right to be forgotten"): request the deletion of your data in cases provided for by law
• Right to restriction of processing: request the temporary suspension of processing
• Right to portability: receive your data in a structured and readable format
• Right to object: oppose the processing for legitimate reasons, in particular commercial solicitation
• Right to withdraw your consent at any time, without affecting the lawfulness of prior processing

To exercise these rights, please write to info@mikujy.com specifying your request. We will respond within a maximum of 30 days.

You may also lodge a complaint with the competent supervisory authority:

• In Switzerland: the Federal Data Protection and Information Commissioner (FDPIC) — www.edoeb.admin.ch
• In the European Union: the supervisory authority of your country of residence (CNIL in France, AEPD in Andorra, etc.)

Our website uses cookies and similar technologies to ensure its proper functioning, measure its audience and personalise your experience.

Categories of cookies used:

• Strictly necessary cookies: essential for the operation of the site (navigation, security). They do not require your consent.
• Audience measurement cookies: Google Analytics 4. Subject to your consent.
• Marketing cookies: tracking conversions of advertising campaigns. Subject to your consent.
• HubSpot cookies: tracking interactions for commercial and marketing purposes. Subject to your consent.

On your first visit, a banner allows you to accept, refuse or customise your cookie preferences. You may modify your choices at any time from the footer of the website.

MIKUJY implements appropriate technical and organisational measures to protect your data against any loss, alteration, disclosure or unauthorised access. These measures include:

• Connection encryption (HTTPS / TLS)
• Strict access management to systems
• Regular backups
• Rigorous selection of processors offering sufficient guarantees
• Continuous training of our employees in security best practices

In the event of a data breach likely to create a risk to your rights, MIKUJY will notify the competent supervisory authority and, where appropriate, inform you directly, within the timeframes provided by law.

Our website and services are aimed at an adult professional audience. We do not knowingly collect data concerning minors. If you believe that a minor has provided us with personal data, please contact us at info@mikujy.com so that we can proceed with its deletion.

MIKUJY reserves the right to modify this privacy policy at any time, in particular to reflect legal, technical or commercial developments. The date of the last update appears at the top of the document. In the event of substantial modifications, we will inform affected users by appropriate means.

For any question relating to this policy or to the processing of your personal data, you may contact us:

MIKUJY Sàrl
Espace de l'Europe 2
2000 Neuchâtel, Switzerland
Email: info@mikujy.com